Welcome, and thank you for your interest in A1P ("BasicRouter," "we," or "us"), a company incorporated in HONG KONG, with its registered address at Unit 2705, Zung Fu Commercial Centre, 64 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong, operating the website https://basicrouter.ai/ (the "Site") under the brand name "BasicRouter", along with our related websites, networks, applications, and other services (collectively, the "Service"). These Terms of Service are a legally binding contract between you and BasicRouter regarding your use of the Service.
PLEASE READ THE FOLLOWING TERMS CAREFULLY. BY CLICKING "I ACCEPT," OR BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING THE BASICROUTER PRIVACY POLICY (TOGETHER, THE "TERMS"). If you are not eligible, or do not agree to the Terms, then you do not have our permission to use the Service.
BasicRouter Service Overview
BasicRouter operates a large language model aggregator where users may use the Site to access third-party application programming interfaces ("APIs") to use a variety of generative artificial intelligence models listed on the Site ("AI Models"). BasicRouter may add or remove AI Models from the Service at any time.
Eligibility
You must be at least 16 years of age, or the minimum age required in your jurisdiction, to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you meet this age requirement; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with all applicable laws and regulations. If you are under 18 years of age, you must have your parent or guardian's permission to use the Service. If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.
Accounts and Registration
To access most features of the Service, you must register for an account. When you register for an account, you may be required to provide us or our authentication platform with some information about yourself, such as your email address or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure, then you must immediately notify us at support@basicrouter.ai.
The Service allows creation of two account types: organizational accounts and individual accounts. An organizational account is managed by an administrative user ("Admin User") who can invite individuals from the Admin User's organization ("Authorized Users") to the organizational account. Authorized Users may only use the Service as configured by the Admin User, with such configurations which may include, without limitation, enabling prompt logging, chat logging, zero data retention, model training, and other settings. Authorized Users may also create separate individual accounts to access the Service.
Payment
4.1 Pre-Paid Credits; Refunds
Access to the Service, or to certain features of the Service, may require you to pay fees for pre-paid credits that are linked to your account ("Credits"), along with payment processing fees and transaction fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. Currently, BasicRouter requires users to purchase Credits to make API calls and access the Service, with a minimum and maximum purchase amount of $5 and $25,000 per transaction, respectively. Once purchased, refunds for unused Credits may be requested within twenty-four (24) hours from the time the transaction was processed. If no refund request is received within twenty-four (24) hours following the purchase, any unused Credits become non-refundable. Cryptocurrency payments are never refundable.
4.2 Credit Expiration; Auto Recharge
BasicRouter reserves the right to expire unused credits three hundred sixty-five (365) days after purchase. When purchasing Credits, you will have the option to automatically add Credits to your account by charging the payment method of your choosing when your available Credits are below a threshold amount you have set on your account ("Auto Recharge"). If you elect the Auto Recharge option, you authorize BasicRouter to automatically charge payments to your account. You may update or cancel Auto Recharge at any time through your account page.
4.3 Currency; Payment Processing
BasicRouter will charge the payment method you specify at the time of purchase. You authorize BasicRouter to charge all sums as described in these Terms, for the Service you select, to that payment method. BasicRouter accepts payment through our third-party payment processors, Stripe and Coinbase. All payments made through Stripe are in U.S. dollars, and payments made through Coinbase are through your crypto wallet. If you choose to pay using Coinbase, you represent and warrant that the cryptocurrency and source of funds for the cryptocurrency you use do not constitute the proceeds of a financial crime or any other crime under applicable law.
4.4 Changes to Fees
If BasicRouter changes the fees for the Service, including by adding additional fees or charges, BasicRouter will provide you advance notice of those changes. If you do not accept the changes, BasicRouter may discontinue providing the Service to you.
User Content
5.1 User Content Generally; Training Data
You may provide input into the Services, which may include images, data, text, and other types of work ("Input") and receive an output from the Services based on your Input ("Output", and collectively, the Input and Output are "User Content"). You retain copyright and any other proprietary rights that you may hold in the Input. Some AI Models may store or train on your Inputs for improving their own large language models and may allow you to opt-out of model training. Where possible, BasicRouter has opted out of model training with the AI Models it uses. BasicRouter is not liable for errors or misrepresentations made in any AI Model Terms.
5.2 Opt-In License for Prompt and Chat Logging
If you have opted into prompt logging in your account settings, model call logging, chat logging is also automatically enabled, and you grant BasicRouter a worldwide, revocable, non-exclusive, royalty-free right and license solely for storing and displaying your historical chat records to you, allowing you to review past conversations.
If you separately enable the "Allow my data to be used for AI model training" option, you additionally grant BasicRouter a worldwide, perpetual, irrevocable, non-exclusive, royalty-free right and license to use your de-identified user content for model optimization and training commercial purposes.
5.3 Opt-In License for Private Prompt Storage
Private Prompt Storage is a feature on the Service that allows you to privately save your User Content so you can review them later, such as for debugging purposes. If you have enabled Private Prompt Storage, you grant BasicRouter a worldwide, revocable, non-exclusive, royalty-free, fully paid right and license to host, store, copy, and use your User Content solely for purposes of displaying the User Content to you.
5.4 License to Categorize Inputs
BasicRouter uses a hosted model for categorizing Inputs, which does not store or log any Inputs provided to it. In using the Service, you grant to BasicRouter a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid right and license to use, host, reproduce, and prepare derivative works of, your Inputs in anonymized form, solely for tracking and sharing user metrics on the Site. Unless explicitly opted in to prompt logging, we do not store your Inputs after categorizing them.
5.5 Input Representations and Warranties
You are solely responsible for your Inputs and the consequences of providing Inputs. By providing Inputs, you affirm, represent, and warrant that:
- you are the creator and owner of the Inputs, or have the necessary licenses, rights, consents, and permissions to authorize BasicRouter to use, reproduce, and distribute your Inputs as necessary to exercise the licenses granted by you in this section, in the manner contemplated by BasicRouter, the Service, and these Terms; and
- your Inputs, and the use of your Inputs as contemplated by these Terms, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause BasicRouter to violate any law or regulation.
5.6 Input and User Content Disclaimer
We are under no obligation to edit or control Inputs that you or other users post or publish, and will not be in any way responsible or liable for Inputs. BasicRouter may, however, at any time and without prior notice, screen, remove, edit, or block any Inputs that in our sole judgment violates these Terms or is otherwise objectionable or illegal. We expressly disclaim any and all liability in connection with User Content. For clarity, BasicRouter does not permit copyright-infringing activities on the Service. BasicRouter does not guarantee the accuracy or reliability of AI-generated Output. AI-generated content may contain inaccuracies and should not be relied upon as professional advice.
5.7 Location of Originating Requests
We strive to accurately provide to the AI Models the country of your originating request when accessing the Site using APIs. However, due to limitations of currently available technology, it is not always possible to accurately represent your country of origin, and this limitation may affect your ability to use the Service. You understand and agree that BasicRouter is not responsible for any incorrect location reporting to the AI Models.
5.8 Copyright of AI-Generated Content
AI content generated through this service, the related rights belong to you. However, it should be noted that the copyright protection of AI-generated content is still in a legal gray area, and we make no promises regarding the copyright protection of such content.
For scenarios where you use AI-generated content externally for commercial purposes, we hereby declare: the platform is not liable for any third-party infringement disputes arising from your external use of AI-generated content. We recommend that you seek professional legal advice in such scenarios.
Additionally, we have confirmed the IP protection policies of upstream AI providers (such as related indemnification commitments), but we do not assume responsibility beyond the scope of the provider's commitments for copyright disputes related to the training data of third-party models themselves.
Prohibited Conduct
BY USING THE SERVICE YOU AGREE NOT TO:
- use the Service for any illegal purpose, in violation of any local, state, national, or international law or in violation of any applicable AI Model Terms;
- purchase Credits with cryptocurrency when the source of funds for the cryptocurrency constitute proceeds of a financial or other crime under applicable law;
- create a false identity, misrepresent your identity, or create multiple accounts as a single user, for purposes of bypassing or circumventing use limits on the Site or Service or for any other reason;
- access the Site or Service for purposes of unauthorized or unapproved reselling of API access to AI Models, or for developing a competing service;
- develop, support or use software, devices, scripts, robots or any other means or processes to scrape or copy any information on the Site or the Services;
- bypass any technical measures implemented by BasicRouter that are designed to prevent scraping;
- violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
- post, upload, or distribute any Input or other content that is unlawful, or is not in compliance with the Terms of Service for the AI Model or Provider you are using;
- interfere with security-related features of the Service, including by disabling or circumventing features that prevent or limit use or copying of any content, or reverse engineering or attempting to discover the source code of any portion of the Service;
- conduct, or work with any third parties to conduct, without BasicRouter's prior written approval, any Red Teaming of AI Models;
- interfere with the operation of the Service or any user's enjoyment of the Service, including by uploading any virus, adware, spyware, worm, or other malicious code, or interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
- perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation, accessing any other Service account without permission, or falsifying your age or date of birth;
- attempt to do any of the acts described in this Section 6, or assist or permit any person in engaging in any of the acts described in this Section 6.
Red Teaming
As Red Teaming is a violation of many AI Model Terms, BasicRouter allows Red Teaming only for legitimate research purposes and requires users interested in Red Teaming to first submit a written request. Any unauthorized Red Teaming will be flagged by BasicRouter's and AI Model providers' monitoring systems and are likely to result in account and access termination by AI Model providers. BasicRouter will review each request and approve or deny in writing, often within five (5) business days. Approval is granted on a case-by-case basis and is not guaranteed.
Termination of Use; Discontinuation and Modification of the Service
You may terminate your account at any time by contacting customer service at support@basicrouter.ai. If you terminate your account, you remain obligated to pay all outstanding fees, if any, incurred prior to termination relating to your use of the Service. If you violate any provision of these Terms, your permission from us to use the Service will terminate automatically, and any unused Credits will not be refunded.
In addition, BasicRouter may in its sole discretion terminate your user account on the Service or suspend or terminate your access to the Service at any time for any reason or no reason, with or without notice. We also reserve the right to modify or discontinue the Service at any time, temporarily or permanently, without notice to you. We will have no liability whatsoever on account of any change to the Service or any suspension or termination of your access to or use of the Service.
Privacy Policy; Additional Terms
9.1. Privacy Policy
Please read the BasicRouter Privacy Policy carefully for information relating to our collection, use, storage and disclosure of your personal information on the Site. The BasicRouter Privacy Policy is incorporated by this reference into, and made a part of, these Terms.
9.2. Data Processing Agreement
If you are part of and represent an organization in entering into these Terms, please read the BasicRouter Data Processing Agreement relating to our processing of your Personal Data. The DPA is incorporated by reference into, and made a part of, these Terms.
9.3. Additional Terms
Your use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to from the Service, such as end-user license agreements for any downloadable software applications, or rules that are applicable to a particular feature or content on the Service. All Additional Terms are incorporated by this reference into, and made a part of, these Terms.
Modification of these Terms
For any changes to these Terms that materially modifies your rights or obligations, we will provide you thirty (30) days advance notice via email or an in-product notification. Your continued use of the Service following receipt of notice constitutes your consent to these material changes. All other changes will be effective as soon as we post them to our Site. Please check these Terms periodically for changes. If you do not agree to the changes, you must stop using our Service.
In response to future PDPC regulations and AI-related regulatory adjustments, we may update these Terms as required by regulations and will notify you in advance as agreed, ensuring ongoing compliance of the Terms.
Ownership; Proprietary Rights
The Service is owned and operated by BasicRouter. The visual interfaces, graphics, design, compilation, information, data, computer code, products, software, services, and all other elements of the Service provided by BasicRouter are protected by intellectual property and other laws. All Materials included in the Service are the property of BasicRouter or our third-party licensors. Except as expressly authorized by BasicRouter, you may not make use of the Materials. BasicRouter reserves all rights to the Materials not granted expressly in these Terms.
Feedback
If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Service, then you hereby grant BasicRouter an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.
Confidentiality
13.1. Definition of Confidential Information
Confidential Information means information not generally known to the public that is made available or disclosed by a Disclosing Party to a Receiving Party in writing and designated by the Disclosing Party in writing as Confidential. BasicRouter's Confidential Information includes the non-public aspects of the Service and any related product or future product plans, technology and other technical information and business negotiations. Confidential Information does not include any information that is or becomes generally known to the public without breach of any obligation, was known to the Receiving Party before receipt from the Disclosing Party, is lawfully received from a third party, or was independently developed by the Receiving Party.
13.2. Confidentiality Obligations
You or BasicRouter as the Disclosing Party may disclose or make available Confidential Information to the other party as the Receiving Party in connection with these Terms. The Receiving Party will use the same degree of care to protect the Disclosing Party's Confidential Information as for its own confidential information of like kind and will use the Confidential Information only in connection with the Service. The Receiving Party may disclose Confidential Information if it is compelled by law to do so. BasicRouter may also disclose your Confidential Information to comply with any governmental or regulatory body request, as part of a legal proceeding involving BasicRouter, or at your request.
Indemnity
You are responsible for your use of the Service, and you will defend and indemnify BasicRouter and its officers, directors, employees, consultants, affiliates, subsidiaries and agents from and against every claim, liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or in any way connected with: (a) your access to, use of, or alleged use of, the Service; (b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property right or privacy right; or (d) any dispute or issue between you and any third party.
Disclaimers; No Warranties
THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED AS IS AND ON AN AS AVAILABLE BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE BASICROUTER ENTITIES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE BASICROUTER ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICE. YOU UNDERSTAND AND AGREE THAT BASICROUTER IS NOT RESPONSIBLE FOR THE ACCURACY OR QUALITY OF ANY OUTPUT YOU RECEIVE THROUGH THE SERVICE.
SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
Limitation of Liability
IN NO EVENT WILL THE BASICROUTER ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY.
THE AGGREGATE LIABILITY OF THE BASICROUTER ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO BASICROUTER FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT(S) GIVING RISE TO CLAIM; OR (B) $100.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN YOU AND BASICROUTER UNDER THESE TERMS. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS.
Governing Law
These Terms shall be governed by the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles. To the extent that a lawsuit is permitted under these Terms, you and BasicRouter each consent to the personal and exclusive jurisdiction of the courts of Hong Kong Special Administrative Region with respect to any dispute.
General
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and BasicRouter regarding your use of the Service. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. If any part of these Terms is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect.
Dispute Resolution and Arbitration
19.1. General
For the purpose of resolving any dispute between you and BasicRouter in the most efficient and cost-effective manner, you and BasicRouter agree that all disputes arising out of or in connection with these Terms shall be resolved by the courts of the Hong Kong Special Administrative Region through litigation. You understand and agree that by entering into these Terms, both you and BasicRouter waive the right to bring any claim as a class action, representative action or other collective action.
19.2. Exceptions
Notwithstanding Clause 19.1, nothing in these Terms shall be deemed a waiver of the right of either party to bring an individual claim in a small claims tribunal, seek enforcement through the relevant regulatory authority, apply for injunctive or interim relief before a court, or institute legal proceedings in a court to resolve claims of intellectual property infringement.
19.3. Governing Law and Jurisdiction
All disputes between you and BasicRouter shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Both parties irrevocably submit to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
19.4. Notice; Procedure
A party intending to commence dispute resolution proceedings shall first deliver a written notice of the dispute to the other party. The notice address for BasicRouter is: A1P, Unit 2705, Zung Fu Commercial Centre, 64 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. The notice must describe the nature and basis of the claim and set forth the specific relief sought. The parties shall negotiate in good faith to resolve the claim directly. If no settlement is reached within 30 days after receipt of the notice, either you or BasicRouter may commence proceedings in the competent court of Hong Kong.
19.5. Costs and Venue
All litigation proceedings shall be held in Hong Kong. If the amount claimed is less than USD 10,000 (or its equivalent in Hong Kong Dollars), the proceedings may be conducted by way of document-based consideration, telephone hearing or other summary procedures in accordance with the rules of the Hong Kong courts. Costs and legal fees shall be allocated in accordance with the applicable rules and precedents of the Hong Kong courts.
19.6. Class Action Waiver
You and BasicRouter agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Furthermore, unless you and BasicRouter otherwise agree, no court shall consolidate more than one person's claims or preside over any representative or class proceeding.
19.7. Modification of this Dispute Resolution Clause
If BasicRouter makes any future change to this dispute resolution clause, you may reject such change by delivering written notice to BasicRouter's above notice address within 30 days after the change. In such event, your account with BasicRouter shall terminate immediately, and the dispute resolution clause in effect prior to your rejected change shall remain in full force and effect.
19.8. Enforceability
If Clause 19.6 is held to be unenforceable, or if this entire Clause 19 is held to be unenforceable, this Clause 19 shall be invalid in its entirety, and the parties agree that the exclusive jurisdiction and venue set forth in Clause 17 shall govern any action arising out of or in connection with these Terms.
Consent to Electronic Communications
By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
Contact Information
The Service is offered by A1P, located at Unit 2705, Zung Fu Commercial Centre, 64 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. You may contact us by sending correspondence to that address or by emailing us at support@basicrouter.ai.
Model Provider Service and Privacy Terms
The large model services available on this platform are provided by third-party cloud vendors. Privacy rules and data service policies related to the models are subject to the terms published on the official websites of the respective vendors.
Details:
Microsoft Azure
Google Cloud
Tencent Cloud
Huawei Cloud
- End User License Agreementhttps://www.huaweicloud.com/intl/en-us/declaration-sg/eula.html
- Data Protection Termshttps://www.huaweicloud.com/intl/zh-cn/securecenter/privacy/personal-data-protection.html
- AI Privacy Statement: Privacy Statement-HUAWEI CLOUDhttps://www.huaweicloud.com/declaration/tsa-modelarts.html
Alibaba Cloud
- Service Termshttps://www.alibabacloud.com/help/zh/legal/latest/alibaba-cloud-international-website-product-terms-of-service-v-3-8-0?spm=a2c63.p38356.help-menu-42384.d_0_0.640c655ba21R9W&scm=20140722.H_42416._.OR_help-T_intl~zh-V_1
- Privacy Policyhttps://www.alibabacloud.com/help/zh/legal/latest/alibaba-cloud-international-website-privacy-policy?spm=a2796.11564157.1095549.3.4ce74b15cQQbgn
- Model Service Termshttps://terms.alicdn.com/legal-agreement/terms/common_platform_service/20230728213935489/20230728213935489.html?spm=a2c4g.11186623.0.0.34d0e9abaGf8l0
BytePlus
- Service Termshttps://docs.byteplus.com/zh-CN/docs/legal/docs-terms-of-service
- Privacy Policyhttps://docs.byteplus.com/zh-CN/docs/legal/docs-privacy-policy
- Model-related Service Termshttps://docs.byteplus.com/zh-CN/docs/ModelArk/BytePlus_ModelArk_Data_Processing
- Specific Supplemental Terms: Service Specific Terms--BytePlus Legal-Byteplushttps://docs.byteplus.com/zh-CN/docs/legal/docs-service-specific-terms
- Customer Agreement: Customer Agreement--BytePlus Legal-Byteplushttps://docs.byteplus.com/zh-CN/docs/legal/docs-customer-agreement
Volcengine
- Model-related Termshttps://www.volcengine.com/docs/85621/1538138?lang=zh
Model Provider Terms Comparison
| Cloud Provider | Original Comparison of “Whether Customer Data Is Used to Train Models” (Simplified) | Model Provider Data Isolation | Zero Data Retention | Inference Data Retention | User Control Method | Anonymized | Vendor Privacy Terms |
|---|---|---|---|---|---|---|---|
| AWS Bedrock | “AWS does not use customer prompts or completions to train foundation models.” Customer inputs or outputs are not used to train foundation models. ❌ Not used for training | ✅ Fully isolated and not shared with the model provider | ✅ Supported (inference data is not retained by default) | Prompts and completions are not stored by default. Logs are configured by the customer in CloudWatch. | Not used for training by default | Yes | https://aws.amazon.com/cn/bedrock/security-privacy-responsible-ai/ |
| Microsoft Azure | “Prompts, completions, and training data are NOT used to train, retrain, or improve OpenAI models.” Prompts and outputs are not used to train or improve OpenAI models. ❌ Not used for training | ✅ Logically isolated from OpenAI | ✅ Supported (enterprises can apply for Zero Retention) | Retained for up to 30 days by default for abuse monitoring. Enterprises can apply for Zero Retention. | Not used for training by default | Yes | https://learn.microsoft.com/zh-cn/legal/cognitive-services/openai/data-privacy |
| Google Cloud | Google Cloud "Your data does not train our models." Your data is not used to train models. ❌ Not used for training by default | ✅ Model providers cannot access customer data | ⚠️ Logs are retained by default but can be reduced through configuration | Logs are retained for about 30 days by default. Enterprises can customize retention. | Not used for training by default | Yes | https://services.google.com/fh/files/misc/genai_privacy_google_cloud.pdf |
| Alibaba Cloud (International) | Alibaba Cloud (International) “Customer content will not be used for model training without customer authorization.” Customer content will not be used for model training without authorization. ❌ Not used for training by default | ✅ User data is isolated from platform models | ⚠️ No unified Zero Retention offering (depends on product configuration) | Retained according to logging and compliance policies, typically 30 days to 6 months, depending on the product. | Some AI services offer opt-out or enterprise agreement controls | Yes | https://www.alibabacloud.com/help/en/model-studio/privacy-notice?spm=a2c63.p38356.help-menu-2400256.d_0_8_2.476627e1aBFXPX |
| Tencent Cloud | Tencent Cloud “Customer data may be processed to provide and improve services, subject to applicable privacy settings.” Customer data may be used to provide and improve services, subject to privacy settings. ⚠️ May be used for service improvement (can be disabled) | ⚠️ Third-party model calls must follow the corresponding vendor policy. Data may be shared with authorized service providers or model providers, depending on the invoked model. | ⚠️ Service logs are usually retained and cannot be fully zero-retention | Logs are typically retained for 30 to 180 days. | Some AI services offer opt-out or enterprise agreement controls | Yes | https://www.tencentcloud.com/zh/document/product/301/74049 |
| Huawei Cloud | Huawei Cloud “Customer data is processed strictly according to customer instructions and will not be used for other purposes.” It is processed only according to customer instructions and is not used for other purposes. ❌ Not used for training | ✅ Strong emphasis on complete isolation of customer data | ⚠️ Logs are retained by default | Retained according to log policies, usually 30 to 180 days. | Not used for training by default; processed only under customer instructions | Yes | https://www.huaweicloud.com/declaration/tsa-modelarts.html |
| BytePlus | BytePlus “We may use service data to improve and develop our services, including machine learning models.” Service data may be used to improve services, including machine learning models. ⚠️ May be used for model optimization (can be disabled) | ⚠️ Policies may differ when third-party models are used | ⚠️ Logs and service data are retained by default | Retained during the service period and as required by compliance obligations; no unified public retention period is disclosed. | Controlled through privacy settings or enterprise contracts | Yes | https://docs.byteplus.com/en/docs/legal/AI_Models_FAQ?vtm=a78999.b69280.0.0.0.0.5_7650326184026785333 |
| Volcengine | Volcengine “Customer content will not be used to train base models unless authorized.” Customer content will not be used to train base models unless authorized. ❌ Not used for training by default (users can authorize use for model optimization) | ✅ User data is isolated from the models | ⚠️ Logs are retained by default | Retained during the service period and according to compliance log policies. | Data use for model optimization can be disabled in the console | Yes | https://www.volcengine.com/docs/82379/1104498?lang=zh |
